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Aidlab is connected but no data is received

Updated onJune 25, 2026

If signals are unstable or do not appear, try the following:

  • Clean and dry your chest before wearing Aidlab.
  • Avoid wearing sunscreen under Aidlab.
  • Wear Aidlab below your sternum bone.
  • Aidlab should be snug but comfortable.
  • You can try wearing Aidlab lower on your chest.
  • Check if all four electrodes touch your skin.

If this doesn't help, then:

  • Check if Aidlab's electrodes touch your skin.
  • Check the electrodes on Aidlab's chest strap.
  • Check that Aidlab is attached correctly to the chest strap.
  • Check the position of the chest strap.
  • Tighten the chest strap.

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