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Troubleshooting

Aidlab got wet during use

Updated onJune 25, 2026

The iOS or Android app is stuck

Updated onJune 25, 2026

Low signal quality

Updated onJune 25, 2026

Aidlab does not turn on

Updated onJune 25, 2026

The app cannot find Aidlab

Updated onJune 25, 2026

Aidlab turns off after 60 seconds if not paired

Updated onJune 25, 2026

My chest strap is broken

Updated onFebruary 18, 2025

Aidlab is connected but no data is received

Updated onJune 25, 2026

Connectivity problems on Android

Updated onJune 25, 2026

My data disappeared

Updated onDecember 13, 2025

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