Support

Aidlab

Getting Started

First steps Measuring Making use of your data

Intended use and safety Turning Aidlab on and off LED indicator Charging

See all 15 articles in User Manual

Troubleshooting

Aidlab got wet during use The iOS or Android app is stuck Low signal quality Aidlab does not turn on

See all 10 articles in Troubleshooting

Aidlab Account

Exporting readings Tracking fitness activities Tracking steps, distance, and floors Performing ECG analysis

See all 19 articles in Knowledge Base

Connecting with Health Connect Connecting with Apple Health Connecting with the Polar Beat app Connecting Aidlab with the Elite HRV app

See all 6 articles in Integrations

Aidlab Teams

Creating a team Inviting members to a team Setting up a program Creating reports

Pulsoximeter

Using the Pulsoximeter

Shipping

Shipping and returns

Shipping methods and tracking What is Aidlab's return policy?Getting a Return Merchandise Authorization number

Support by email

Can’t find the answer you need? Send us a message and we’ll help.

Technical questions by chat

Have a technical question? Chat with our support team.

Chat with agent

Company

Products

Resources

Support

Join our community for exclusive health tips, product updates, and more.

Aidlab™ is a registered trademark. Copyright © 2026